Introducing Identity Verification Software To Eliminate Chargebacks
While identity verification software has been around for years, it’s often overlooked by online merchants. But merchants’ increased reliance on e-commerce is spurring a greater need for this type of technology. So, whether you’re a global retailer or an online business selling locally—or both—it’s critical to protect your brand and customers from the rising threat of chargebacks due to fraud or other dishonest activity.
Why identity verification is important for your business
Identity verification is a must-have tool in your anti-fraud arsenal. It helps you ensure that the person making the transaction is who he says he is and not an identity thief posing as an authorized user.
That’s why you need to use an online system which verifies identities by cross-referencing data from multiple trusted sources to confirm whether or not someone is who they say they are. This means you can reduce chargebacks, and improve customer satisfaction and …
5 Reasons Why Customer Success Shouldn’t Be Ignored
Customer success is a big deal. It’s not just something that happens at the beginning of a relationship and then goes away. If your business is going to be successful, you need to have a team that focuses on keeping customers happy and buying more products from your company.
Keeping customers for life
You’ve heard it before, but customer retention is more profitable than customer acquisition. It’s a fact. And when you look at the numbers, it makes sense:
- Customers who are satisfied with your product are less likely to churn out of your funnel and go elsewhere—so you get more repeat business from them.
- When you have a loyal stream of customers coming back again and again, they may be willing to pay more for additional features or upgrades because they know how much value your product provides them.
- Plus, happy customers tell their friends about their experience